Shipping Policy
Effective Date: August 27, 2024
Thank you for shopping at Selvaganapathysilks.com. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website.
1. Shipping Methods and Delivery Times
- Delivery Times: Orders will be delivered within 7 to 10 business days from the order date. Delivery times are estimates and may vary depending on your location and the shipping method selected.
- Shipping Days: We ship orders throughout the week, except Sundays and national holidays.
2. Shipping Charges
- Calculation: Shipping charges are calculated during checkout based on the destination and weight of the package. The total shipping cost will be displayed before you complete your purchase.
- Free Shipping: Any promotions for free shipping will be communicated at checkout, if applicable.
3. Order Processing
- Processing Time: Orders are processed and shipped within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details and a tracking number once your order has shipped.
4. Delivery and Handling
- Shipping Once Shipped: Once an order is shipped, it cannot be stopped or redirected for any reason.
- Packaging: Our products are packed in secure, covered packaging. If you find that the package is tampered with upon delivery, please do not accept the delivery. Return the package to the delivery person and inform us immediately at support@selvaganapathysilks.com, mentioning your order ID. If the delivery is accepted, it will be assumed that the package was received in a secure manner.
5. Delivery Issues
- Delivery Delays: We are not liable for any delays caused by the courier company. However, we will support our customers in tracking down a package through our logistics partner if there are any issues.
6. International Shipping
- Availability: Currently, we only offer shipping within India. International shipping is not available at this time.
7. Address Accuracy
- Shipping Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.
8. Shipping Policy Changes
- Modifications: Selvaganapathysilks.com reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following any changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: support@selvaganapathysilks.com
Address: Selvaganapathy Silks, Mettupalayam Road, opposite to City Union Bank, Annur-641653, Coimbatore (Dt), Tamil Nadu, India
Phone: +9180728 03388